Client Stories
Evidence from financial audits of invoice processing applications — specific constraints, interactions, and outcomes.
They sampled payment runs we thought were clean and found duplicate vendor codes that had slipped through our year-end cutover. The report was blunt about timing — we wished we had started the engagement two months earlier.
Wise Digital walked our AP supervisors through exception queues without treating them like an interrogation. That alone made the findings land with our internal audit committee.
The pre-go-live memo flagged that payment release and vendor bank edits could still sit with the same role in the new module. We fixed the matrix before parallel run ended. I would have liked more workshop time with our IT owners, but the written gaps were clear.
After remediation, their follow-up retest caught one approval path we had only patched in procedure documents, not in the application. Embarrassing, but better before the committee pack went out.
Extended story: Shared-service cutover
A consumer goods group moved invoice capture for three Korean entities into a shared-service application. Controllers still signed off local ledgers, but payment proposals were prepared centrally. Internal audit asked Wise Digital for a full financial audit of the new invoice processing application before the first year-end under the new model.
Fieldwork ran six weeks. Samples stretched across month-end and a promotional-period spike in rush invoices. The critical finding was not a dramatic fraud — it was a configuration that allowed temporary vendors to bypass the usual dual review when created for “urgent marketing spends.” Management closed the path within the remediation window; our follow-up review confirmed the change held on a fresh sample.
What mattered to the client was the sequencing: findings arrived early enough for the audit committee to see both the issue and the fix in the same sitting.
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